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In the scenario of a suspected allergic reaction, the most appropriate action is to document the symptoms and inform the pharmacist immediately. It is crucial for pharmacy technicians to act swiftly and alertly in situations involving potential allergic reactions, as these can escalate rapidly and may require prompt intervention. Documenting the symptoms is essential for maintaining accurate records of the patient's medical history, which can be vital for future care. Additionally, informing the pharmacist allows for the proper assessment and decision-making regarding the patient's health, including the potential need for further medical intervention or adjustments to their medication regimen.

The other options would not support the safety and well-being of the patient. Ignoring symptoms could lead to severe consequences if the reaction worsens. Providing more medication could exacerbate the allergic reaction, and advising the patient to take over-the-counter medication without professional guidance may not be appropriate and could risk additional complications. Therefore, the recommended action ensures patient safety by involving a healthcare professional who can evaluate the situation properly.